Support

Thank you for purchasing a StartStick.  Hopefully your questions are addressed below, if not please contact us.

The battery icon is the indication that conditions are met to safely charge the battery.  The icon will flah once the following conditions are met:

1. A voltage is present that exceeds the battery voltage by at least 0.75 volts
2. The battery voltage is less than 27.2 volts.
3. The battery charger is outputting between 27-31 volts
4. No faults are present

Once the battery icon is flashing, the State of Charge (%) should advance at least one percent every five minutes until it gets to 99%.   If this is not happening, then there is a problem with the internal charger.   Please call support at this time.

Yes, you can use StartStick just like an external power source.