Frequently Asked Questions

Thank you for visiting our FAQ page to learn more about StartStick. Hopefully your questions are addressed below, if not please contact us.

helpWhat is the difference between the two StartStick options - 10ah & Fleet 14ah?
helpHow many aircraft starts can I get between charges?
helpHow long does it take to charge the StartStick?
helpCan StartStick be used as external power to run avionics?
helpHow long can I expect StartStick to power my aircraft?
helpCan I charge the StartStick in flight?
helpHow much does each unit weigh?
helpWill it cause damage to the external power receptacle if the unit is left hanging from the GPU connector?
helpWhat type of cells are used?
helpHow long will my StartStick last?
helpIs there a warranty?
helpCan StartStick be shipped to customers outside of the United States?
helpDo you have a dealer program? Many of my customers have requested StartStick and I am interested in adding it to my retail product line.
helpCan I leave the unit plugged into the charger when I am not using it?
helpDoes StartStick develop a “memory” like other battery types?
helpI live in a cold-weather climate, will this impact StartStick performance?
help

What is the difference between the two StartStick options - 10ah & Fleet 14ah?

The difference is in power storage capacity between charges. The Fleet 14ah provides more starts and longer duration of power for avionics.

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How many aircraft starts can I get between charges?

Depending on the aircraft, the 10ah will get you 3 – 4 starts and the Fleet 14ah will get you 4 – 6 starts.

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How long does it take to charge the StartStick?

If the state-of-charge is at a low level it will take approximately 3.5 hours to reach full capacity.  Charge times vary based on the state-of-charge.

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Can StartStick be used as external power to run avionics?

Yes, you can use StartStick just like an external power source.

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How long can I expect StartStick to power my aircraft?

The Fleet 14ah will supply power for about 60 minutes, based on a 10 – 15 amperage draw. Duration will vary based on state-of-charge and amperage draw.

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Can I charge the StartStick in flight?

Yes.  We offer an optional cable that you can use to charge in flight.  Contact us and we will help you determine the best cable option for your needs.

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How much does each unit weigh?

The 10ah unit weighs 10.6 lbs and the 14ah Fleet weighs 14.9 lbs.

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Will it cause damage to the external power receptacle if the unit is left hanging from the GPU connector?

It will not cause any damage.  Both StartStick units put less stress on the GPU connector than a standard Hobart cable.

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What type of cells are used?

Our units contain high performance Nanophosphate Lithium Iron Phosphate cell manufactured by A123.  These are not your typical Lithium batteries and are completely safe.

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How long will my StartStick last?

1000 – 1200 Charge/Discharge cycles depending on the average temperature in which the battery is stored.

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Is there a warranty?

Yes! StartStick units come with a two-year limited warranty.

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Can StartStick be shipped to customers outside of the United States?

Yes, however it is dependent on the country we are shipping to.  Please contact us for for details.

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Can I leave the unit plugged into the charger when I am not using it?

Yes. For optimal performance we suggest charging the unit once a month.

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Does StartStick develop a “memory” like other battery types?

No, the chemistry of the cells does not develop a charge/discharge memory.

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I live in a cold-weather climate, will this impact StartStick performance?

StartStick remains operational down to -10c.  However, a warmup procedure within the unit software will allow you to conduct successful starts at temperatures down to -20c.

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